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Software
Our Selection Process For
Best Enterprise Social Management SaaS
Best Enterprise Social Management SaaS
Our Selection Process For
Best Enterprise Social Management SaaS
Best Enterprise Social Management SaaS
Best
Top 5 Enterprise Social Management SaaS
|
Rank |
Company Name |
Year |
Revenue |
Fulltime |
Active |
Client |
Pricing |
Major Clients |
Other Core |
Content Syndication 
|
Integration
|
Analytics
|
Feature Set
|
Support
|
Overall Score 0100GVGE |
Change in Rank |
Key Facts For DMA
-
- Major Clients:
- Jet.com, TripAdvisor.com, Kohler, Williams...
-
- Year Founded:
- 2002
-
- Fulltime Employees:
- 80+
-
- Active Clients:
- 500+
-
- Revenue:
- Above $10 million
-
- Client Retention Rate:
- 96
-
- Pricing:
- M
-
- Website:
- www.digitalmarketingagency.com
Positive
99.1%
Outstanding Digital Agency: A Comprehensive Review of Exceptional Service and Results
Overall, my experience with this digital agen...
Hugo Bravo Pinilla
Key Facts For Arcane Marketing
-
- Major Clients:
- SelectHealth, Line-X, Copag, Headsets Dire...
-
- Year Founded:
- 2015
-
- Fulltime Employees:
- 30+
-
- Active Clients:
- 100+
-
- Revenue:
- $3 million - $5 million
-
- Client Retention Rate:
- 98
-
- Pricing:
- L
-
- Website:
- www.arcanemarketing.com
Key Facts For Hootsuite, Inc
-
- Major Clients:
- Dwell , SXSW , Wiley , Marketo , DavidsTEA
-
- Year Founded:
- 2008
-
- Fulltime Employees:
- 1,000 - 2,500
-
- Active Clients:
- 5000+
-
- Revenue:
- $100 million - $250 million
-
- Client Retention Rate:
- 92
-
- Pricing:
- L
-
- Website:
- www.hootsuite.com
Positive0%
Negative0%
Neutral0%
Key Facts For JEMSU
-
- Major Clients:
- , Papa Johns, Zagg, Trimble, Office Evolut...
-
- Year Founded:
- 2010
-
- Fulltime Employees:
- 10 - 50
-
- Active Clients:
- 73+
-
- Revenue:
- $1 million - $5 million
-
- Client Retention Rate:
- 95
-
- Pricing:
- L
-
- Website:
- www.jemsu.com
Key Facts For Shoutlet
-
- Major Clients:
- Norwegian Cruise Line, Burger King, AT&T,...
-
- Year Founded:
- 2010
-
- Fulltime Employees:
- 35
-
- Active Clients:
- 300+
-
- Revenue:
- $3 million - $5 million
-
- Client Retention Rate:
- 95
-
- Pricing:
- H
-
- Website:
- shoutlet.com
Positive0%
Negative0%
Neutral0%
Evaluation Criteria: Best Enterprise Social Management SaaS
Content Syndication
How Content is Delivered
During our analysis of enterprise social management platforms we spend time analyzing the software’s ability to syndicate and publish information across a wide variety of channels and platforms. It is important for the user to have flexibility in where the content and information is being syndicated in order to ensure their marketing message is being received by the correct audiences for the correct campaign.
Integration
Cohesive Social Media
Integration is another important element of our analysis. We ensure the social media platforms we evaluate offer users the flexibility to link up all of their social media outlets while providing them with the ability to control the more in-depth features of each network. We measure the level of flexibility and control that users have across different social media networks in order to ensure they can truly integrate their marketing strategy.
Analytics
Accurate Metrics and Info
Having access to accurate and up-to-date information is essential for managing larger-sized social media campaigns. We investigate the accuracy and the timeliness of the information being presented to users of the software. Users expect to have information which is relevant to their campaign at the time they are viewing the campaign and will have less interest in viewing information which is dated when trying to make a decision.
Feature Set
Variety of Features
The overall feature set of the software is another important area of our analysis to ensure that the platform will contain a large number of features which function as a means to create and automate various social media activities. Having features which add to the use of the software and don’t detract from having a formulated and organized approach to social media ensure the user will be able to best use the software.
Support
Quickly Responds to Clients
Users of enterprise social management SaaS solutions will expect for the software to contain professional level support with a fast response time and a quick resolution. We evaluate each of the platforms based on the availability and professionalism of their support team. It is important to ensure that enterprises will have access to support representatives that are knowledge and helpful to resolve issues with the platform.
